AIBK Swayamvar (hereinafter referred to as "we," "our," or "the platform") is committed to safeguarding the privacy of its users. This Privacy Policy explains how we collect, use, share, and protect your personal information when you register and use our services.
1. Information We Collect
When you register and use our platform, we may collect the following types of information:
1.1 Personal Information:
- Profile Details: Name, gender, age, marital status, religion, caste, nationality, location, educational background, profession, and any other information you voluntarily provide.
- Contact Information: Email address, phone number, and physical address.
- Identification Documents: Scanned copies of identification documents, if required, for verification purposes.
- Photos and Videos: Images and video files that you upload to your profile.
1.2 Technical Information:
- IP Address: Information about the device you use to access the platform, including your IP address, browser type, and operating system.
- Cookies and Tracking Technologies: We may use cookies and other tracking technologies to collect information about your interaction with the platform for the purpose of improving your user experience.
1.3 Behavioral Information:
- Usage Data: Information about your interaction with the platform, such as searches, viewed profiles, communication with other members, and other activities.
- Preferences: Information related to your preferences, such as preferred partner criteria, language, and settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 To Provide Matrimonial Services:
- Profile Matching: Your personal information is used to match you with other registered members based on your preferences.
- Communication: We use your contact details to communicate with you about account updates, profile matches, and important notifications.
2.2 For Platform Improvement:
- Enhance User Experience: We analyze user behavior and technical data to optimize and personalize your experience on the platform.
- Site Maintenance: We use data to monitor and improve website performance, troubleshoot technical issues, and ensure the security of our services.
2.3 For Legal Compliance:
- We may use your information to comply with applicable legal obligations, resolve disputes, or enforce our terms and conditions.
3. Sharing of Your Information
3.1 With Other Registered Members:
- Your profile information, including your photos, personal details, and preferences, will be visible to other members of the platform to facilitate matchmaking.
- Your contact information (phone number and email) will only be shared with other members once you have given explicit consent.
3.2 With Service Providers:
- We may share your data with trusted third-party service providers who assist us in operating our platform, such as hosting services, payment processors, or customer support.
3.3 With Legal Authorities:
- We may disclose your information if required by law, court order, or legal process, or if we believe it is necessary to prevent fraud, harm, or other unlawful activities.
4. Your Rights and Choices
You have the following rights regarding your personal data:
4.1 Access and Correction:
- You have the right to access the personal information we hold about you and request corrections or updates to your data.
4.2 Deletion of Data:
- You may request the deletion of your account and personal information at any time. Please note that certain information may be retained for legal compliance purposes.
4.3 Data Portability:
- You can request a copy of your personal data in a structured, machine-readable format to transfer to another service.
4.4 Opt-Out:
- You may opt-out of receiving promotional emails or notifications by adjusting your preferences in your account settings or by following the unsubscribe instructions in the email.
4.5 Cookies:
- Most browsers allow you to manage cookie settings. You can choose to block or delete cookies, but this may affect your experience on the platform.
5. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. These include:
- Encryption: Sensitive data is encrypted during transmission using SSL (Secure Socket Layer) technology.
- Access Control: Only authorized personnel have access to your personal information.
- Regular Audits: We perform regular security audits to ensure the integrity of our systems.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your data is no longer needed, we securely delete or anonymize it.
7. Children’s Privacy
Our platform is intended for individuals who are of legal marriageable age. We do not knowingly collect personal information from individuals under the age of 18. If we discover that we have inadvertently collected data from a minor, we will take steps to delete the information as soon as possible.
8. International Data Transfers
If you are located outside of [Country], your personal data may be transferred to and processed in countries other than your own. By using our platform, you consent to the transfer of your information to our servers and service providers located in [Country] or other countries where data protection laws may differ from those in your country of residence.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, along with the updated "Effective Date." You are encouraged to review this Privacy Policy periodically to stay informed about how we protect your personal information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us by submitting a form here.